Shipping policy
At Damascus Pocket Knives, we strive to provide you with the best possible service and ensure your order arrives promptly. Please review our shipping policy below:
1. Processing Times
- In-Stock Knives: in-stock knives will be processed and shipped within 1-3 business days.
- Made-to-Order Knives: For custom made-to-order knives, please allow 7-10 business days for production before shipping.
2. Shipping Methods
We offer various shipping options to meet your needs. Shipping times may vary based on the method chosen at checkout. Please note that processing times are separate from shipping times.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and the selected shipping method.
4. Delivery Times
Once your order is shipped, delivery times may vary depending on your location and the shipping carrier. While we aim to deliver your order as quickly as possible, we cannot guarantee specific delivery dates.
5. International Shipping
We are pleased to offer international shipping! Please be aware that customs duties and taxes may apply and are the responsibility of the recipient. Delivery times for international orders may vary based on your location and customs processing.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your shipment.
7. Contact Us
If you have any questions or concerns about your order or shipping, please reach out to us at custompocketknife@gmail.com or text/call +1 (917) 933-1004.
Thank you for choosing Damascus Pocket Knives! We appreciate your business and are committed to ensuring your satisfaction.